At Desert Sun Dates, we stand behind the quality of our Medjool dates and want every customer to be fully satisfied with their purchase.

Returns & Refunds

We do accept returns. If for any reason you are not satisfied with your order, you may request a no-cost refund within 30 days of receiving your shipment.
To begin a return, simply contact us and we will guide you through the quick and easy process.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please notify us within 48 hours of delivery.
Once the claim is reviewed and approved, we will send a replacement at no cost or issue a refund/store credit according to your preference.

How to Contact Us

If you need help with a return, have questions, or need to report an issue, please reach out:

📧 Email: [email protected]

We’re here to ensure you always have a great experience with Desert Sun Dates.